Privacy Policy — Drawever

Drawever LTD ("Drawever", "we", "us", or "our") operates the website www.drawever.com and related services. Drawever LTD ("Drawever", "we", "us", or "our") operates the website www.drawever.com and related services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and authentication credentials. If you sign in with a third-party provider (Google, GitHub), we receive your public profile information from that provider.

Payment Information

When you purchase credits, payment is processed by our third-party payment provider. We do not store your full credit card number or banking details on our servers. We receive a transaction ID and billing summary for record-keeping.

Uploaded Images

When you use our AI tools, you may upload images for processing. These images are temporarily stored on our secure servers solely for the purpose of generating your requested output.

Usage Data

We automatically collect certain information when you visit our site, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps. This data helps us improve our services and diagnose technical issues.

2. How We Use Your Information

To provide, operate, and maintain our AI creative tools
To process your transactions and manage your credit balance
To send transactional emails (account confirmation, password reset, purchase receipts)
To improve our services, features, and user experience
To detect and prevent fraud, abuse, or violations of our terms
To respond to your inquiries and provide customer support

3. Image Data Handling

We take the privacy of your uploaded content seriously:

Images you upload are processed on secure servers and are automatically deleted within 15 minutes after processing is complete.
We do not use your uploaded images to train our AI models.
We do not share your uploaded images with third parties.
Generated output images are stored in your account gallery only if you choose to save them. You can delete them at any time.

4. Cookies and Analytics

We use cookies and similar tracking technologies to:

Keep you signed in to your account
Remember your preferences and settings
Understand how visitors interact with our site (via anonymized analytics)

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

5. Third-Party Services

We use the following third-party services that may receive limited data:

Payment processor — to securely handle credit purchases
CDN (Content Delivery Network) — to serve images and assets efficiently
Analytics — to collect anonymized usage statistics
Authentication providers — to enable social sign-in

Each third-party service operates under its own privacy policy.

6. Data Retention

Account data: Account data is retained for as long as your account is active.
Uploaded images: Uploaded images are automatically deleted within 15 minutes of processing.
Gallery images: Gallery images you choose to save are retained until you delete them or your account is closed.
Transaction records: Transaction records are retained as required by applicable tax and financial regulations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access: Access the personal data we hold about you
Correct: Correct inaccurate or incomplete data
Delete: Delete your account and associated data
Export: Export your data in a portable format
Withdraw consent: Withdraw consent for optional data processing

To exercise any of these rights, contact us at contact@drawever.com.

8. Data Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure server infrastructure, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Drawever LTD
Company No. 16507866 · D-U-N-S 233876604
Office 13067, 182-184 High Street North, East Ham, London, E6 2JA, England
Email: contact@drawever.com